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Bucks County Free Library

Established 1956

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Downloads & Streaming FAQ

Why can’t I set up a hoopla account?

July 18, 2023

Hoopla is available only for residents of Bucks County. If you obtained a Bucks County library card by presenting a library card from a library outside the county, or you work/own a business in Bucks County but don’t reside in the county, hoopla will not be available for you. Your home library may offer hoopla […]

When I try to borrow an item in hoopla, I get an error message telling me to contact the library.

July 18, 2023

Try logging out of the hoopla app and logging back in with your hoopla account password. If you still see this message, visit the Settings section, re-enter your library card’s PIN, and select Save.

What is a hoopla BingePass?

July 18, 2023

A BingePass gives you access to an entire collection – such as magazines, Hallmark movies, or Great Courses videos – for just one hoopla borrow. To get started, visit the hoopla app or website and look for the BingePass category, or enter BingePass into the search bar.

I’m having trouble using Kanopy or Mango Languages.

July 18, 2023

These resources are offered by libraries that are independent of the Bucks County Free Library. Reach out to the library where you got your library card for assistance.

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