Library Jobs

The Samuel Pierce Branch is located in Perkasie, a borough with a small-town feel located in upper Bucks County, PA.  Families and individuals can often be found playing in the children’s playhouse or reading and studying in a quiet area of the building. The library features a friendly and helpful staff who serve an active reading community of people of all ages. As a county branch, Perkasie serves the surrounding communities in East Rockhill, West Rockhill & Hilltown Townships, along with Perkasie & Sellersville Boroughs.

The Customer Service Associate 1 serves as the first point of contact and assistance for library users. Basic duties of this position include answering informational and directional questions; managing library card accounts; checking in, sorting, and shelving new, incoming, and outgoing library materials; and helping library users with equipment, such as self-checkout machines, wireless and PC signups and access, and copier/printers.

The Customer Service Associate 1 in this position works the opposite schedule to the Library Manager and regularly serves as the building in-charge person when the manager is away. The ideal candidate is confident and comfortable when in charge, and willing and able to handle customer complaints and behavior problems with authority and grace.

The Bucks County Free Library is looking for someone who is expert in giving one-on-one help to library users in how to navigate library resources as well as demonstrate the basics of how to use the library’s PC’s and personal devices This position requires regular participation in local promotional events and activities outside the building, such as community days or other pop-up events. The ideal candidate will bring strong social skills and demonstrated ability to help others with technology as well as promote and sell library services.

This is a physically demanding position that requires continuous standing, walking, bending, and crouching as well as lifting heavy items on a daily basis. This is a non-exempt bargaining unit position.

Minimum Requirements:

• High school diploma or GED. Bachelor’s degree preferred.
• One year of customer service experience
• Some college and familiarity with public libraries is a plus.
• Must provide or obtain at own expense the PA Child Abuse History Clearance, the PA State Police Criminal Record Check, and the FBI fingerprint background check.

Schedule: Full time 37.5 hours per week. Variable schedule, including days, at least two evenings, and weekends during all hours the library is open.

Compensation: $17.33 per hour probationary rate; $17.86 per hour regular rate

Apply By:  November 8, 2019; however, applications are reviewed on a rolling basis

To Apply: Links to job description and job application are below. Job application provides opportunity to upload a cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests:  basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).

Job Description                        Job Application

If you prefer to manage on your feet rather than sitting behind a desk, this is the position for you. A majority of the Assistant Library Manager’s time is spent on the public floor helping customers. The incumbent in this position leads and oversees all branch volunteer recruitment and management and helps with staff management. The ideal candidate will effectively and seamlessly move between various job roles, including public help, people management, and administrative work, such as approving meeting room applications, managing cash, and submitting IT and Facilities work orders.

Job Summary:  Assists with managing the staff and day-to-day operations of a library branch. Recruits, trains, schedules, and supervises volunteers. Works with direct supervisor to ensure that the branch meets county wide operational and strategic goals as well as customer service standards. Serves as a branch librarian. Staffs the public floor. Provides directional, reference, and reader’s advisory help to library users of all ages as needed, including on-the-spot assistance and scheduled technology help appointments. This is an FLSA exempt position.

 Minimum Qualifications:

• Requires a bachelor’s degree. Master’s degree in Library Science preferred.
• Three years of recent progressively responsible public library and customer service experience, including two years of direct supervision.
• Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites.
• Applicant must provide on date of hire at own expense the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.
• Required to be on call or cover additional hours as needed or as scheduled.
• Requires successful completion of Passport Application Acceptance training

Schedule:   Full-time variable schedule, including weekdays, evenings, and weekends

Compensation:  Starting salary range $43,197 to $51,836 DOQ      

 Apply By:   September 27, 2019; however, applications are reviewed on a rolling basis

 Job Description                          Job Application

We are continuously accepting applications for part-time Customer Service Associate 1s. Interviews are scheduled when openings are anticipated.

The ideal candidate is outgoing, expert with technology, and loves helping other people. You will greet, direct and provide information to library users and perform a variety of tasks related to managing user accounts and library materials. With the library system’s RFID combined with self-check, staff are empowered to move out from behind a check-out desk and deliver higher levels of customer service. If you are energized by change and new challenges, this position will be a good fit for you.

You’ll resolve problems and negotiate solutions with library users. You will be comfortable and capable promoting the library’s programs and services, using and demonstrating library resources and software in all formats, including computers, tablets, Smartphones and gadgets. Only candidates who are able to stream and download library ebooks onto iPads and other devices will be considered.

This is a physically demanding position that requires continuous standing, walking, bending, and crouching as well as lifting heavy items on a daily basis. This is a non-exempt bargaining unit position.

Minimum Requirements:

• High school diploma or GED. Bachelor’s degree preferred.
• One year of customer service experience
• Some college and familiarity with public libraries is a plus.
• Must provide or obtain at own expense the PA Child Abuse History Clearance, the PA State Police Criminal Record Check, and the FBI fingerprint background check.

Schedule: Indicate on the job application in which schedule(s) you are interested.

16 Hours per Week – Daytime – Schedule includes four 4-hour shifts weekdays during any hours the library is open up till 6:00, including every other Saturday.

16 Hours per Week – Evenings – Schedule Mondays through Thursdays between the hours of 4:00 – 9:00 and Saturdays (open 9:00 – 5:00).

20 Hours per Week – Schedule includes at least two evenings per week and every other Saturday. You are expected to be available to work any hours the library is open. You will be scheduled for three 4-hour shifts during the week, with a half hour added to ensure a 20-hour work week. You will be scheduled for one 7.5 hour shift each week, usually on Thursdays or Fridays, and opposite Saturdays on a rotating basis.

All schedules for the upcoming month are provided two weeks prior to the start of the month.

Compensation: $17.33 per hour probationary rate; $17.86 per hour regular rate

Apply By:  Applications are continuously accepted and interviews scheduled depending on anticipated openings.

To Apply: Links to job description and job application are below. Job application includes an opportunity to indicate which BCFL libraries you are interested in working as well as which schedule(s) you prefer. You will also upload a cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests:  basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).

Job Description         Job Application

We are continuously accepting applications for Help Desk Specialists. An exciting opportunity is waiting for the right candidate who is experienced in technology and loves helping people. Do you enjoy learning about and playing with the latest technology? Are you passionate about helping others learn about it, too? Are you the “go-to” person for friends and relatives who need help with their gadgets? This job is for you!

Join Bucks County Free Library’s Help Desk team to provide tech help along with traditional services to library users at various branches. You will work with library users to answer tech questions and assist with computer help and portable and mobile device services. As we bring more technology to library users through recording studios, programming robots, or Oculus Rift demonstrations, you can be a part of this exciting team for Bucks County Free Library. Candidate must be able to travel to different BCFL locations. This is an FLSA non-exempt position.

Qualifications:

• Requires an associate’s degree or two years of college.
• CompTIA A+ certification desired.
• One year experience working with computer hardware and software.
• Must have current driver’s license, insurance, and own transportation or ability to travel to different library sites.
• Applicant must provide on date of hire the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.

Schedule:  Positions are 16 hours per week. Currently, the positions are temporary for approximately four months with two shifts available:

Days 12:00 – 4:00 p.m. Mondays, Tuesdays, and Wednesdays and alternating Thursdays and Saturdays (Sat. 9:00 – 1:00)

Evenings 4:00 -8:00 p.m. Mondays, Tuesdays, and Wednesdays and alternating Thursdays and Saturdays (Sat. 9:00 – 1:00)

Compensation:  Starting wages – $21.01 – $21.64 per hour DOQ

To Apply: We are continuously accepting applications. In your cover letter indicate your preference of working either northern branches (Doylestown, Perkasie, and Quakertown) or southern branches (Bensalem, Doylestown, Langhorne, Levittown, and Yardley) and also which shift you prefer (day or evening). Links to job description and job application are below. Job application includes an opportunity to upload cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of five tests:  cognitive aptitude, customer service, Excel 2016, Word 2016, and computer and Internet knowledge test (about 66 minutes).

Job Description            Job Application

Do you dream about creating magical experiences for children and their families? Do you have a secret talent, like hula-hooping, or juggling, or fluency in American Sign Language? You are the ideal candidate for this position if you are a natural teacher and enjoy performing in front of a crowd. You love meeting new people and sharing information about books, movies, and music, as well as literacy, learning, and library services. You know your way around technology, and are excited to incorporate the latest gadgets into your public programs as well as use a variety of media to create inventive, top-quality interactive activities, displays, and promotional materials.

We are looking for a creative and outgoing Youth Services Librarian 1 who is expert in technology to serve as a team member providing great children’s services at the Bensalem Branch of Bucks County Free Library. The ideal candidate has engaged in information sharing with colleagues and completed training and education in all aspects of children’s services, with a focus in elementary programming and outreach. Reader’s advisory and children’s programming are strengths, and the candidate should have proven leadership roles as a committee member or project team leader. At least one year of children’s services experience is required. The ideal candidate is adaptable to changing work hours and locations within Bucks County.

Duties will include working at a busy public services desk and maintaining a comprehensive calendar of elementary programming and outreach for the branch. Working independently or with the Children’s Services Coordinator, the Librarian 1 will assist with the development of new innovative county wide children’s programs with a strategic focus on outreach and offsite pop-up story times. This is a non-exempt bargaining unit position.

Minimum Requirements:

• Master’s degree in Library/Information Studies or Education required.
• Will consider candidates currently enrolled and actively completing coursework in a Library Science master’s program
• One year of related experience required
• Only candidates with a combination of education and experience working with children will be considered
• Experience working with large groups or familiarity with public libraries is a plus
• Applicant must provide on date of hire the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check
• Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites

Schedule: Part time – 20 hours per week. Variable schedule with at least one evening per week and every other Saturday.

Compensation:  $25.49 per hour probationary rate; $26.26 per hour regular rate

Apply By:  September 20, 2019; however, applications are reviewed on a rolling basis

To Apply: Start with the job application (link below).  Job application includes an opportunity to upload cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of five tests:  cognitive aptitude, customer service, Excel 2016, Word 2016, and computer and Internet knowledge test (about 60 minutes).Please note that the job application does not allow you to save it, so you’ll need to make sure you have enough time to complete it in one sitting. You can opt to complete the pre-employment testing at a later time, but your application isn’t complete and won’t be eligible until you have completed everything.

Job Description          Job Application

Once you begin the application, you won’t be able to save it.

Make sure you have complete information about your prior employment and education. This includes dates, names, addresses, and other contact information. You’ll be asked to verify that you can perform the essential duties of the job, so it’s important to review the job description before you start.

All positions require that you upload a letter of interest as part of the application. You can use any standard word processing software or file format, such as .doc, .docx, and .pdf. Your letter of interest should summarize why the job appeals to you and provide highlights of your qualifications and experience.

For many positions, a resume is optional. A resume may not substitute for the job application.

After you’ve successfully submitted the application, you’ll receive an e-mail confirming that the library has received it.