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Library Jobs

 

The Bucks County Free Library operates seven branches in Bensalem, Doylestown, Langhorne, Levittown, Lower Makefield, Perkasie, and Quakertown. Hiring for most positions is done through the system headquarters in Doylestown. The only exception is for Library Aides, who are interviewed and hired locally at each branch.

All current vacancies are posted on the library’s website. The library accepts only electronic applications and reviews submissions only for open, advertised positions.

To apply for a job, you’ll need to fill out a job application, upload a letter of interest, and take online tests. For some positions you’ll also be required to submit a completed questionnaire about your qualifications and experience, a portfolio of your work, or a resume.


Job Openings

 

LIBRARY MANAGER – LEVITTOWN BRANCH

If you like your library a little loud, if you prefer to manage by walking around rather than sitting behind a desk, and if you are energized by change and new challenges, this is the position for you. The ideal candidate will be a proactive, take-charge leader who responds to unexpected and difficult situations quickly, calmly, and professionally.

Levittown’s diverse patrons depend on the library for a variety of services, especially for access to computers. This position is a good fit for someone who loves helping people with technology. Join a dedicated staff who work hard to make the library welcoming to all.

Job Summary:  Works closely with direct supervisor and subordinates to ensure that daily and long-term priorities and deadlines are met within the framework of the library’s strategic plan goals, standards, policies, procedures, and guidelines. Supervises day-to-day work of all employees.  Delegates and coordinates assignments.  Resolves routine staff concerns and refers complex problems to the direct supervisor. Writes performance evaluations of selected staff.  Works with the direct supervisor or other manger on performance evaluations of selected staff. Conducts in-house orientation of new employees and directly provides or arranges with the direct supervisor for help with ongoing problems-solving assistance, instruction, or training as needed. Communicates, interprets, and explains the library’s goals, standards, policies, procedures, and guidelines to staff. This is an FLSA exempt position.

 Minimum Qualifications:

  • Requires a master’s degree in library science
  • Five years of recent progressively responsible public library and customer service experience, including two years of direct supervision.
  • Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites.
  • Applicant must provide on date of hire at own expense the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.
  • Required to be on call or cover additional hours as needed or as scheduled.

Schedule:   Full-time variable schedule, including weekdays, evenings, and weekends.

Starting Salary:   $59,144 – $70,716 DOQ 

Benefits: Medical and dental for self, with 10% premium payment. Vacation, sick, and personal leave and eleven paid holidays. 403b plan, with a 5% match after one year. Life insurance equal to annual pay. Employee assistance program. 

Application Deadline:  January 31, 2018; however, applications are reviewed on a rolling basis

Application Requirements:  Links to job description and job application are below. Job application includes an opportunity to upload cover letter, résumé, and complete a supplemental questionnaire and pre-employment testing.  Pre-employment testing consists of five tests:  cognitive aptitude, customer service, Excel 2016, Word 2016, and computer and Internet knowledge test (about 65 minutes).

Job Description         Job Application


ASSISTANT LIBRARY MANAGER – BENSALEM BRANCH

The Bensalem branch is located in a friendly community where you often will see students from nearby schools using the library after school. A special responsibility of this position is oversight of the busy Passport office, which is an important source of funding to our libraries. If you prefer to manage on your feet rather than sitting behind a desk, this is the position for you.

The ideal candidate will be a proactive take-charge leader. By early 2018, the library system will go live with RFID combined with self-check, which will empower staff to move out from behind a
check-out desk and deliver higher levels of customer service. If you are energized by change and new challenges, this position will be a good fit for you.

In addition, of all our Bucks County branches, Bensalem is the easiest commute to and from Philadelphia.

Job Summary:  Works closely with direct supervisor and subordinates to ensure that daily and long-term priorities and deadlines are met within the framework of the library’s strategic plan goals, standards, policies, procedures, and guidelines. Supervises day-to-day work of all employees.  Delegates and coordinates assignments.  Writes performance evaluations. Conducts in-house orientation of new employees and directly provides or arranges with the direct supervisor for help with ongoing problem-solving assistance, instruction, or training as needed. Communicates, interprets, and explains the library’s goals, standards, policies, procedures, and guidelines to staff. This is an FLSA exempt position.

 Minimum Qualifications:

  • Requires a bachelor’s degree. Master’s degree in library science preferred.
  • Three years of recent progressively responsible public library and customer service experience, including two years of direct supervision.
  • Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites.
  • Applicant must provide on date of hire at own expense the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.
  • Required to be on call or cover additional hours as needed or as scheduled.

Schedule:   Full-time variable schedule, including weekdays, evenings, and weekends

Starting Salary: $42,350 – $55,055 DOQ

Apply By:  January 12, 2018; however, applications are reviewed on a rolling basis

To Apply:  Links to job description and job application are below. Job application includes an opportunity to upload cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of five tests:  cognitive aptitude, customer service, Excel 2016, Word 2016, and computer and Internet knowledge test (about 66 minutes).

Job Description                                                                            Job Application


IT SUPPORT TECHNICIAN – IT DEPARTMENT

We are looking for someone to join our IT Department to provide help desk support to 17 libraries using remote desktop software or on site visits. This position will oversee and respond to help desk phone line and ticketing system requests following department guidelines. In addition, this position supports and maintains the performance of library computer systems, Desktops and equipment to ensure functionality; installs and repairs computer hardware, software, and peripheral equipment, including network wiring; and provides one-on-one and group instruction to employees and library users. This is an FLSA non-exempt position.

 Minimum Requirements:

  • Requires an associate’s degree or equivalent training or certification.
  • One year experience working with computer hardware and software.
  • Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites.
  • Required to be on call during off hours as needed or as scheduled.

Schedule:  Part-time 20 hours per week, with additional hours as needed seasonally.

Compensation: Starting wages $21.72 to $24.32 per hour DOQ

Apply By:  January 12, 2018; however applications are reviewed on a rolling basis

To Apply: Links to job description and job application are below. Job application includes an opportunity to upload cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests:  basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).

Job Description         Job Application


CUSTOMER SERVICE ASSOCIATE 1 – Perkasie Branch and Quakertown Branch

The ideal candidate is outgoing, expert with technology, and loves helping other people. You will greet, direct and provide information to library users and perform a variety of tasks related to managing user accounts and library materials.

This position involves a great deal of contact with the public. You’ll resolve problems and negotiate solutions with library users. You will be comfortable and capable promoting the library’s programs and services, using and demonstrating library resources and software in all formats, including computers, tablets, Smartphones and gadgets. This is a non-exempt bargaining unit position.

Minimum Requirements: High school diploma or GED and one year of customer service experience. Some college and familiarity with public libraries is a plus.

Quakertown Branch – Weekdays:  Part Time – 16 hours per week. Generally, four days per week between the hours of 9:45 – 5:00 and alternating Fridays (open 10:00 – 6:00) and Saturdays (open 9:00 – 5:00).

At both Perkasie and Quakertown branches – Openings at each for Evenings:  Part Time – 16 hours per week. Generally, four days per week between the hours of 4:00 – 9:00 and alternating Fridays (open 10:00 – 6:00) and Saturdays (open 9:00 – 5:00)

Compensation: $16.65 per hour probationary rate; $17.16 per hour regular rate

Apply By:  January 12, 2018; however, applications are reviewed on a rolling basis

To Apply: Links to job description and job application are below. Job application includes an opportunity to upload cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests:  basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).

Job Description         Job Application


HELP DESK SPECIALIST – PART TIME

We are continuously accepting applications for Help Desk Specialists. An exciting opportunity is waiting for the right candidate who is experienced in technology and loves helping people. Do you enjoy learning about and playing with the latest technology? Are you passionate about helping others learn about it, too? Are you the “go-to” person for friends and relatives who need help with their gadgets? This job is for you!

Join Bucks County Free Library’s Help Desk team to provide tech help along with traditional services to library users at various branches. You will work with library users to answer tech questions and assist with computer help and portable and mobile device services. As we bring more technology to library users through recording studios, programming robots, or Oculus Rift demonstrations, you can be a part of this exciting team for Bucks County Free Library. Candidate must be able to travel to different BCFL locations. This is an FLSA non-exempt position.

Qualifications:

  • Requires an associate’s degree or two years of college.
  • CompTIA A+ certification desired.
  • Master’s in Library and Information Science preferred.
  • One year experience working with computer hardware and software.
  • Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites.
  • Applicant must provide on date of hire the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.

Schedule:  Positions are 16 hours per week Mondays, Tuesdays, and Wednesdays and alternating Thursdays and Saturdays (Sat. 9:00 – 1:00)

Compensation:  Starting wages – $20.60 – $23.69 per hour DOQ

To Apply: We are continuously accepting applications. Indicate your preference of working either northern branches (Doylestown, Perkasie, and Quakertown) or southern branches (Bensalem, Langhorne, Levittown, and Yardley) and also which shift you prefer (day or evening). Links to job description and job application are below. Job application includes an opportunity to upload cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of five tests:  cognitive aptitude, customer service, Excel 2016, Word 2016, and computer and Internet knowledge test (about 66 minutes).

Job Description            Job Application


Overview

Application

Once you begin the application, you won’t be able to save it.

Make sure you have complete information about your prior employment and education. This includes dates, names, addresses, and other contact information. You’ll be asked to verify that you can perform the essential duties of the job, so it’s important to review the job description before you start.

All positions require that you upload a letter of interest as part of the application. You can use any standard word processing software or file format, such as .doc, .docx, and .pdf. Your letter of interest should summarize why the job appeals to you and provide highlights of your qualifications and experience.

For many positions, a resume is optional. A resume may not substitute for the job application.

After you’ve successfully submitted the application, you’ll receive an e-mail confirming that the library has received it.

Pre-Employment Testing

Depending on the job, you’ll be required to take between two and five tests, including customer service, computer and cognitive skills, and office software productivity tests.

Testing takes about forty minutes to just over an hour. No preparation is required.

A link to testing is included at the end of the job application. You can proceed to testing immediately after filling out the application. If you decide to wait, you can use a link to testing that’s included in the e-mail from the library verifying that your application was successfully submitted. You are not required to retake any tests that you have taken on a prior application. Contact libraryjobs@buckslib.org for instructions on how to proceed.

Interviews

The library interviews job candidates on a rolling basis as applications are received. You may be contacted up to six weeks after the application deadline. Because of high volume, the library contacts only the most qualified candidates.

If you require special accommodations or have any questions, please e-mail libraryjobs@buckslib.org for instructions on how to proceed. 


Other Openings – Community Public Libraries

Full-Time Patron Services Manager – Margaret R. Grundy Memorial Library / Bristol, PA

Library Director – Warminster Township Free Library