Library Jobs

We are continuously accepting applications for Help Desk Specialists. An exciting opportunity is waiting for the right candidate who is experienced in technology and loves helping people. Do you enjoy learning about and playing with the latest technology? Are you passionate about helping others learn about it, too? Are you the “go-to” person for friends and relatives who need help with their gadgets? This job is for you!

Join Bucks County Free Library’s Help Desk team to provide tech help along with traditional services to library users at various branches. You will work with library users to answer tech questions and assist with computer help and portable and mobile device services. As we bring more technology to library users through recording studios, programming robots, or Oculus Rift demonstrations, you can be a part of this exciting team for Bucks County Free Library. Candidate must be able to travel to different BCFL locations. This is an FLSA non-exempt position.

Qualifications:

• Requires an associate’s degree or two years of college.
• CompTIA A+ certification desired.
• One year experience working with computer hardware and software.
• Must have current driver’s license, insurance, and own transportation or ability to travel to different library sites.
• Applicant must provide on date of hire the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.

Schedule:  Positions are 16 hours per week. Currently, the positions are temporary for approximately four months with two shifts available:

Days 12:00 – 4:00 p.m. Mondays, Tuesdays, and Wednesdays and alternating Thursdays and Saturdays (Sat. 9:00 – 1:00)

Evenings 4:00 -8:00 p.m. Mondays, Tuesdays, and Wednesdays and alternating Thursdays and Saturdays (Sat. 9:00 – 1:00)

Compensation:  Starting wages – $21.01 – $21.64 per hour DOQ

To Apply: We are continuously accepting applications. In your cover letter indicate your preference of working either northern branches (Doylestown, Perkasie, and Quakertown) or southern branches (Bensalem, Doylestown, Langhorne, Levittown, and Yardley) and also which shift you prefer (day or evening). Links to job description and job application are below. Job application includes an opportunity to upload cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of five tests:  cognitive aptitude, customer service, Excel 2016, Word 2016, and computer and Internet knowledge test (about 66 minutes).

Job Description            Job Application

Once you begin the application, you won’t be able to save it.

Make sure you have complete information about your prior employment and education. This includes dates, names, addresses, and other contact information. You’ll be asked to verify that you can perform the essential duties of the job, so it’s important to review the job description before you start.

All positions require that you upload a letter of interest as part of the application. You can use any standard word processing software or file format, such as .doc, .docx, and .pdf. Your letter of interest should summarize why the job appeals to you and provide highlights of your qualifications and experience.

For many positions, a resume is optional. A resume may not substitute for the job application.

After you’ve successfully submitted the application, you’ll receive an e-mail confirming that the library has received it.