Library Jobs

The Special Services Clerk searches for items and enters data into databases pertaining to incoming or outgoing reserve items and new library material. Materials and requests received are processed using SIRSI and an external Inter-Library Loan database (OCLC). Additionally, the Special Services Clerk physically retrieves or receives and processes materials for internal or external loan or library distribution, including updating internal and external library user and bibliographic database records. This position physically processes materials, including placing stickers and covers on items. It will require ordering materials from and contacting vendors, including handling problems either by phone or the vendors’ websites. The Special Services Clerk maintains reserve and shipping shelves, handles inbound and outbound packages, including unpacking and fully packing mailing bags, calculating postage and metering packages, and delivering materials to an outside shipper as needed.

This is a very physical position, requiring frequent standing, sitting, walking, repetitive hand motion, and lifting up to 25 lbs. This is a non-exempt bargaining unit position.

Minimum Requirements:

• Requires a high school diploma or G.E.D. Some college and familiarity with public libraries is a plus
• Six months related experience

Schedule: Part time 20 hours per week. Monday through Friday 9:00 – 1:00.

Compensation: $12.38 per hour probationary rate; $12.74 per hour regular rate

Apply By:  Position open until filled. Applications are reviewed on a rolling basis.

To Apply:  Links to job description and job application are below. Job application includes an opportunity to upload a cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests:  basic skills test, Employee Personality Profile (EPP), attention skills test, and computer and Internet knowledge test (about 55 minutes for all four).

Job Description         Job Application

We are continuously accepting applications for part-time Customer Service Associates. Interviews are scheduled when openings are anticipated.

Currently, we have openings for 16-hr. per week Customer Service Associates at the Doylestown District Center Library and the Quakertown branch.

The ideal candidate is outgoing, expert with technology, and loves helping other people. You will greet, direct and provide information to library users and perform a variety of tasks related to managing user accounts and library materials. With the library system’s RFID combined with self-check, staff are empowered to move out from behind a check-out desk and deliver higher levels of customer service. If you are energized by change and new challenges, this position will be a good fit for you.

You’ll resolve problems and negotiate solutions with library users. You will be comfortable and capable promoting the library’s programs and services, using and demonstrating library resources and software in all formats, including computers, tablets, Smartphones and gadgets. Only candidates who are able to stream and download library ebooks onto iPads and other devices will be considered.

This is a physically demanding position that requires continuous standing, walking, bending, and crouching as well as lifting heavy items on a daily basis. This is a non-exempt bargaining unit position.

Minimum Requirements:

• High school diploma or GED. Bachelor’s degree preferred.
• One year of customer service experience
• Some college and familiarity with public libraries is a plus.
• Must provide or obtain at own expense the PA Child Abuse History Clearance, the PA State Police Criminal Record Check, and the FBI fingerprint background check.

Schedule: Must be able to work a variable schedule that includes any hours the library is open, including one to two evenings per week. All schedules for the upcoming month are provided two weeks prior to the start of the month.

Compensation: $17.68 per hour probationary rate; $18.22 per hour regular rate

Apply By:  Applications are continuously accepted for all libraries and schedules and interviews scheduled depending on anticipated openings. For current openings, position is open until filled.

To Apply: Links to job description and job application are below. Job application includes an opportunity to indicate which BCFL libraries you are interested in working as well as which schedule(s) you prefer. You will also upload a cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests:  basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).

Job Description         Job Application

Once you begin the application, you won’t be able to save it.

Make sure you have complete information about your prior employment and education. This includes dates, names, addresses, and other contact information. You’ll be asked to verify that you can perform the essential duties of the job, so it’s important to review the job description before you start.

All positions require that you upload a letter of interest as part of the application. You can use any standard word processing software or file format, such as .doc, .docx, and .pdf. Your letter of interest should summarize why the job appeals to you and provide highlights of your qualifications and experience.

For many positions, a resume is optional. A resume may not substitute for the job application.

After you’ve successfully submitted the application, you’ll receive an e-mail confirming that the library has received it.