Library Jobs

The Bucks County Free Library is seeking a part-time Administrative Assistant to perform a variety of duties to support the facilities, information technology, and administrative offices located in Doylesetown. The ideal candidate will be accurate and speedy in word processing and data entry. The individual will regularly interact with staff and members of the public and will be expected to present a positive, friendly impression to all contacts. We are seeking someone who loves technology, loves learning new things, and will thrive in a fast-paced environment that involves multiple time-sensitive duties and competing priorities. This is an FLSA non-exempt position.

Qualifications:

• Requires an associate’s degree in business. Bachelor’s degree preferred
• At least two years of related experience
• Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites.
• Applicant must provide on date of hire the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.

Schedule:  Part-time – Monday–Thursday 8:00 a.m. to 1:00 p.m. Occasional evenings and weekends as needed.

Compensation:  $23.87 – $29.24 per hour DOQ       

Apply by:  November 29, 2019; however, applications are reviewed on a rolling basis

 To Apply: Links to job description and job application are below. Job application includes an opportunity to upload cover letter, résumé, and complete the pre-employment testing. Pre-employment testing consists of five tests:  cognitive aptitude, customer service, Excel 2016, Word 2016, and a computer literacy and Internet knowledge test (about 60 minutes for all five).

Job Description

Application

We are looking for someone to join our IT Department to provide help desk support to 17 libraries using remote desktop software or on-site visits. This position serves as primary responder to the help desk phone line and ticketing system requests following department guidelines. In addition, this position supports and maintains the performance of library computer systems, desktops and equipment to ensure functionality and security, including configuration and management of Group Policy. This is an FLSA non-exempt position.

 Minimum Requirements:

• Requires an associate’s degree or equivalent training or certification.
• One year experience working with computer hardware and software.
• Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites.
• Required to be on call during off hours as needed or as scheduled.
• Applicant must provide on date of hire the following three required clearances:  PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.

Schedule:  Full-time 37.5 hours per week. Occasional evenings or weekends.

Starting Wages: $22.15 to $23.92 per hour DOQ

Benefits Include:  Medical and dental for self, with 10% premium payment. Vacation, sick, and personal leave and eleven paid holidays. 403b plan, with a 5% match after one year. Life insurance equal to annual pay. Employee assistance program. (All amounts are at time of offer and subject to change.)

Apply By:  November 22, 2019; however, applications are reviewed on a rolling basis

 Application Requirements: Links to job description and job application are below. Job application includes an opportunity to upload cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of five tests:  cognitive aptitude, customer service, Excel 2016, Word 2016, and computer and Internet knowledge test (about 60 minutes for all five).

Job Description       Job Application

The Samuel Pierce Branch is located in Perkasie, a borough with a small-town feel located in upper Bucks County, PA.  Families and individuals can often be found playing in the children’s playhouse or reading and studying in a quiet area of the building. The library features a friendly and helpful staff who serve an active reading community of people of all ages. As a county branch, Perkasie serves the surrounding communities in East Rockhill, West Rockhill & Hilltown Townships, along with Perkasie & Sellersville Boroughs.

The Customer Service Associate 1 serves as the first point of contact and assistance for library users. Basic duties of this position include answering informational and directional questions; managing library card accounts; checking in, sorting, and shelving new, incoming, and outgoing library materials; and helping library users with equipment, such as self-checkout machines, wireless and PC signups and access, and copier/printers.

The Customer Service Associate 1 in this position works the opposite schedule to the Library Manager and regularly serves as the building in-charge person when the manager is away. The ideal candidate is confident and comfortable when in charge, and willing and able to handle customer complaints and behavior problems with authority and grace.

The Bucks County Free Library is looking for someone who is expert in giving one-on-one help to library users in how to navigate library resources as well as demonstrate the basics of how to use the library’s PC’s and personal devices This position requires regular participation in local promotional events and activities outside the building, such as community days or other pop-up events. The ideal candidate will bring strong social skills and demonstrated ability to help others with technology as well as promote and sell library services.

This is a physically demanding position that requires continuous standing, walking, bending, and crouching as well as lifting heavy items on a daily basis. This is a non-exempt bargaining unit position.

Minimum Requirements:

• High school diploma or GED. Bachelor’s degree preferred.
• One year of customer service experience
• Some college and familiarity with public libraries is a plus.
• Must provide or obtain at own expense the PA Child Abuse History Clearance, the PA State Police Criminal Record Check, and the FBI fingerprint background check.

Schedule: Full time 37.5 hours per week. Variable schedule, including days, at least two evenings, and weekends during all hours the library is open.

Compensation: $17.33 per hour probationary rate; $17.86 per hour regular rate

Apply By:  November 8, 2019; however, applications are reviewed on a rolling basis

To Apply: Links to job description and job application are below. Job application provides opportunity to upload a cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests:  basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).

Job Description                        Job Application

We are continuously accepting applications for part-time Customer Service Associate 1s. Interviews are scheduled when openings are anticipated. Currently, there is one opening:  16-hour daytime CSA1 at the Bensalem branch. For information on the daytime schedule, see below.

The ideal candidate is outgoing, expert with technology, and loves helping other people. You will greet, direct and provide information to library users and perform a variety of tasks related to managing user accounts and library materials. With the library system’s RFID combined with self-check, staff are empowered to move out from behind a check-out desk and deliver higher levels of customer service. If you are energized by change and new challenges, this position will be a good fit for you.

You’ll resolve problems and negotiate solutions with library users. You will be comfortable and capable promoting the library’s programs and services, using and demonstrating library resources and software in all formats, including computers, tablets, Smartphones and gadgets. Only candidates who are able to stream and download library ebooks onto iPads and other devices will be considered.

This is a physically demanding position that requires continuous standing, walking, bending, and crouching as well as lifting heavy items on a daily basis. This is a non-exempt bargaining unit position.

Minimum Requirements:

• High school diploma or GED. Bachelor’s degree preferred.
• One year of customer service experience
• Some college and familiarity with public libraries is a plus.
• Must provide or obtain at own expense the PA Child Abuse History Clearance, the PA State Police Criminal Record Check, and the FBI fingerprint background check.

Schedule: Indicate on the job application in which schedule(s) you are interested.

16 Hours per Week – Daytime – Schedule includes four 4-hour shifts weekdays during any hours the library is open up till 6:00, including every other Saturday.

16 Hours per Week – Evenings – Schedule Mondays through Thursdays between the hours of 4:00 – 9:00 and Saturdays (open 9:00 – 5:00).

20 Hours per Week – Schedule includes at least two evenings per week and every other Saturday. You are expected to be available to work any hours the library is open. You will be scheduled for three 4-hour shifts during the week, with a half hour added to ensure a 20-hour work week. You will be scheduled for one 7.5 hour shift each week, usually on Thursdays or Fridays, and opposite Saturdays on a rotating basis.

All schedules for the upcoming month are provided two weeks prior to the start of the month.

Compensation: $17.33 per hour probationary rate; $17.86 per hour regular rate

Apply By:  Applications are continuously accepted and interviews scheduled depending on anticipated openings.

To Apply: Links to job description and job application are below. Job application includes an opportunity to indicate which BCFL libraries you are interested in working as well as which schedule(s) you prefer. You will also upload a cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests:  basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).

Job Description         Job Application

Once you begin the application, you won’t be able to save it.

Make sure you have complete information about your prior employment and education. This includes dates, names, addresses, and other contact information. You’ll be asked to verify that you can perform the essential duties of the job, so it’s important to review the job description before you start.

All positions require that you upload a letter of interest as part of the application. You can use any standard word processing software or file format, such as .doc, .docx, and .pdf. Your letter of interest should summarize why the job appeals to you and provide highlights of your qualifications and experience.

For many positions, a resume is optional. A resume may not substitute for the job application.

After you’ve successfully submitted the application, you’ll receive an e-mail confirming that the library has received it.