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The Doylestown branch will be closed Friday, September 22 for construction on the roof.

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Bucks County Free Library

Established 1956

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Bucks County Free Library
COVID-19 FAQ

We are happy to welcome you back to the library. We are open and offering modified services to reduce close contact and help slow the spread of COVID-19.

Safety is our top priority. In cases where we can’t guarantee safety we have suspended services. We are actively tracking the path of COVID-19 and will restore full services as soon as we safely can do so.

We offer many remote services and e-resources so that anyone who is uncomfortable visiting the library can stay informed, entertained, and engaged. Among others, we offer curbside pickup of materials and library cards, virtual help desk services, phone services, and a comprehensive e-library.

Thank you for your patience and for following our guidelines and policies as we navigate this time together.

Using the Library
Library Cards
Services
Returns
Holds
Computers
eBooks
Events

Using the Library

When is my library open?

Please check our Locations page for Bucks County Free Library branch and District member library hours.

Can I bring food and drinks to the library?

Yes. Certain foods and drinks are allowed. Covered drinks and peanut-free, dry snacks, such as crackers or cookies are allowed in the library as long as all trash is thrown away or removed from the library.

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Library Cards

I need help with my library card

Please visit the Library Cards page for help with getting a library card or resetting your card’s PIN.

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Services

Where can I borrow museum passes?

In order to focus on funding high-demand print materials and the county’s e-book and audiobook collection, Bucks County Free Library does not offer museum passes.

Museum passes can be borrowed from the following libraries: Free Library of New Hope & Solebury, Free Library of Northampton Township, Margaret R. Grundy Memorial Library, Morrisville Free Library, Riegelsville Public Library, Southampton Free Library, Township Library of Lower Southampton, Village Library of Wrightstown, and Warminster Township Free Library.

Please contact the library for their museum pass policies.

Can I book a meeting room or group study room?

Yes, you can use our online form to book a meeting room or group study room.

Can I use a quiet study room?

Yes. All of our quiet study rooms are open.

Does the library offer tutoring or test prep?

Yes. The library offers online tutoring, test prep, and many more study tools through HelpNow.

Does the library offer help with writing a resume or cover letter?

Yes. The library offers online resume help and many more career services through JobNow.

Does the library offer passport services?

Yes, passport services are available at the Bensalem branch. Learn more or book an appointment.

Where can I locate archival information for genealogy purposes?

Bucks County’s public libraries are not set up to do that type of archival research. We do provide in-library access to Ancestry.com and remote access to Heritage Quest.

The Bucks County Historical Society in Doylestown has extensive archives extending back to the beginning of the county through the present day. They can do research for outside parties. Visit their website to view available resources, services charges and hours of operation.

Do you offer materials for readers with visual impairments and disabilites?

Bucks County Free Library and the Library of Accessible Media for Pennsylvanians (LAMP) offer various kinds of reading materials for people with visual impairments and other disabilities.

Learn more about accessing these items at your local branch or through LAMP.

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Returns

I need help with borrowing and returning

Please visit the Borrowing and Returning page for questions about holds, due dates, fines, suggesting a purchase, and more.

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Holds

How long is a hold held for me?

Once you receive an email that your hold is available, it will be kept for 1 week until it is put back on our shelf.

What if I don’t want my hold anymore?

You can cancel your hold by logging into My Account and clicking on “Review My Account”. Go to the Holds tab to select which holds you want to cancel.

Can I pause a hold if I will be away or get too busy?

A staff member will need to pause your hold for you. Please call your library to have a staff member pause your hold

Can someone else pick up my holds for me?

If you can’t pick up your holds a friend or family member can pick them up from your Bucks County Free Library branch you in one of two ways. You can give them your library card and PIN to check out your materials. Or you may contact us in advance, and we can arrange for the friend or family member to check out your holds using their card. In that case, the materials would be checked out on their account and not yours.

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Computers

Can I print, scan, copy, or magnify printed materials?

Yes. For information about library equipment, please visit the Technology page.

Can I get help using a computer or another device?

All branches of the Bucks County Free Library offer half-hour appointments to help with personal devices and computers.

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eBooks

I need help with eBooks and Other Digital Materials

For help getting started with e-books, audiobooks, digital magazines, and more, please visit the Downloads and Streaming FAQ page.

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Events

Is the library offering in-person programs and events?

Yes. We are offering outdoor in-person programs. Please visit our events calendar to see in-person programs at your branch.

Is the library offering online programs and activities?

Yes. Please see our events calendar for listings. If you love to do reading challenges and track your reading, we highly recommend our all-ages Beanstack app.

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If we haven’t answered your question in this FAQ please do not hesitate to contact us.