You can: place holds pay fines renew your checkouts update your PIN opt in to keep a record of your checkouts link your account to a family or friend get alerts for new items
My Account FAQ
What’s the difference between a PIN and password?
You can use your PIN to check out materials at self-check kiosks or to use resources like databases and e-books. Your password lets you access your library account online. Think of it like banking: your PIN allows you to buy something with your debit card, and your password lets you log in to your bank […]
How do I set up my online account password?
Click “My Account” on the catalog menu. Enter your library card number as your username. Click “Request new password.” Enter your email address for a password reset link. Use the link sent to your email address to reset. If you’re having trouble, call your local library to request a temporary password. Please note: staff members […]
How do I renew items in my online account?
Click “My Account” on the catalog menu and log in. Click “My checkouts.” Leave the check beside each item you want to renew, and uncheck items you plan to return. Click “Renew selected items.” If your item can’t be renewed because another user has placed a hold on it or you’ve reached your renewal limit, […]
How do I pause a hold?
Click “My Account” on the catalog menu and log in. Click “My holds.” Check the box next to the item you want to pause. Click the “Pause” button. Click “Show pause hold dates” and select the date range you’d like the item to be paused. Click “Save.”
How do I pay fines in my online account?
Click “My Account” on the catalog menu and log in. Click “Financial details.” Leave the check beside each fine you’d like to pay, and uncheck any fines you’d like to pay later. Click “Payment of selected items.” Click “Online payment.” Click “Pay From Credit Card.” Click “Submit.” Enter your debit or credit card information and click “Submit.”
How do I link family/friend accounts to mine?
You can create relationships in your online account. Relationships link your account to family and friends’ accounts so you can renew their items without logging in to their account. Both people in the relationship must approve, and linked accounts cannot see each other’s check-out history. Here’s how to set up a link: Click “My Account” […]
What are the gray item symbols in the catalog?
You can hover your mouse over the gray symbols to see what kind of item you’re viewing. Here are all the symbols:
How do I set up my community profile?
In your online account, you can set up a community profile to rate and review items or build lists that you can use yourself and share with others. Community profiles can also send direct messages to each other. To set up a community profile in your online account: Click “My Account” on the catalog menu and log […]
