The Bucks County Free Library operates seven branches in Bensalem, Doylestown, Langhorne, Levittown, Lower Makefield, Perkasie, and Quakertown. Hiring for most positions is done through the system headquarters in Doylestown
All current vacancies are posted on the library’s website. The library accepts only electronic applications and reviews submissions only for open, advertised positions.
To apply for a job, you’ll need to fill out a job application, upload a letter of interest, and take online tests. For some positions you’ll also be required to submit a completed questionnaire about your qualifications and experience, a portfolio of your work, or a resume.
The Bucks County Free Library encourages all eligible applicants to apply. We support equal opportunity in hiring – not only because it’s the law, but because it’s the right thing to do.
The Bucks County Free Library believes that all people are entitled to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender, sexual orientation, national origin, pregnancy or pregnancy-related condition, age, ancestry, disability, medical condition, marital status, veteran status or any other characteristic protected by state or federal law.
Job Openings
CUSTOMER SERVICE ASSOCIATE – PART TIME
We are continuously accepting applications for part-time Customer Service Associates (CSAs). Interviews are scheduled when openings are anticipated.
The ideal candidate is outgoing, expert with technology, and loves helping other people. You will greet, direct and provide information to library users and perform a variety of tasks related to managing user accounts and library materials. With the library system’s RFID combined with self-check, staff are empowered to move out from behind a check-out desk and deliver higher levels of customer service. If you are energized by change and new challenges, this position will be a good fit for you.
You’ll resolve problems and negotiate solutions with library users. You will be comfortable and capable promoting the library’s programs and services, using and demonstrating library resources and software in all formats, including computers, tablets, Smartphones and gadgets. Only candidates who are able to stream and download library ebooks onto iPads and other devices will be considered.
This is a physically demanding position that requires continuous standing, walking, bending, and crouching as well as lifting heavy items on a daily basis. This is a non-exempt bargaining unit position.
Minimum Requirements:
- High school diploma or GED. Bachelor’s degree preferred.
- One year of customer service experience
- Some college and familiarity with public libraries is a plus.
- Must provide or obtain at own expense the PA Child Abuse History Clearance, the PA State Police Criminal Record Check, and the FBI fingerprint background check at time of hire.
Schedule:
16 hours per week – Generally, four 4-hour shifts including mornings, afternoons & evenings and every other Saturday.
20 hours per week – Generally, two 4-hour shifts, one 4.5-hour shift, and a full day alternating Fridays and Saturdays.
Work schedules are variable, meaning you can be scheduled and must be available to work during any hours the library is open, including days and evenings. Managers cannot schedule around any work, school, or other commitments you may have. However, schedules for the upcoming month are provided two weeks prior to the start of the month.
Compensation: $19.14 per hour probationary rate; $19.72 per hour regular rate
Apply By: Applications are continuously accepted for all libraries and schedules and interviews scheduled depending on anticipated openings. For current openings, position is open until filled.
To Apply: Links to job description and job application are below. Job application includes an opportunity to indicate which BCFL libraries you are interested in working as well as which schedule(s) you prefer. You will also upload a cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests: basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).
CUSTOMER SERVICE ASSOCIATE – PART TIME – LANGHORNE, QUAKERTOWN, AND YARDLEY BRANCHES
The Bucks County Free Library is accepting applications for Customer Service Associates for the Langhorne, Quakertown, and Yardley branches.
The ideal candidate is outgoing, expert with technology, and loves helping other people. You will greet, direct and provide information to library users and perform a variety of tasks related to managing user accounts and library materials. With the library system’s RFID combined with self-check, staff are empowered to move out from behind a check-out desk and deliver higher levels of customer service. If you are energized by change and new challenges, this position will be a good fit for you.
You’ll resolve problems and negotiate solutions with library users. You will be comfortable and capable promoting the library’s programs and services, using and demonstrating library resources and software in all formats, including computers, tablets, Smartphones and gadgets. Only candidates who are able to stream and download library ebooks onto iPads and other devices will be considered.
This is a physically demanding position that requires continuous standing, walking, bending, and crouching as well as lifting heavy items on a daily basis. This is a non-exempt bargaining unit position.
Minimum Requirements:
- High school diploma or GED. Bachelor’s degree preferred.
- One year of customer service experience
- Some college and familiarity with public libraries is a plus.
- Must provide or obtain at own expense the PA Child Abuse History Clearance, the PA State Police Criminal Record Check, and the FBI fingerprint background check at time of hire.
Schedule:
Langhorne: (1) 20 hour position available
20 hours per week – Generally, two 4-hour shifts, one 4.5-hour shift, and a full day alternating Fridays and Saturdays.
Quakertown: (2) 16 hour positions available
16 hours per week – Generally, four 4-hour shifts including mornings, afternoons & evenings and every other Saturday.
Yardley: (1) 16 hour position and (1) 20 hour position available
16 hours per week – Generally, four 4-hour shifts including mornings, afternoons & evenings and every other Saturday.
20 hours per week – Generally, two 4-hour shifts, one 4.5-hour shift, and a full day alternating Fridays and Saturdays.
Work schedules are variable, meaning you can be scheduled and must be available to work during any hours the library is open, including days and evenings. Managers cannot schedule around any work, school, or other commitments you may have. However, schedules for the upcoming month are provided two weeks prior to the start of the month.
Compensation: $19.14 per hour probationary rate; $19.72 per hour regular rate
Apply By: Position is open until filled.
To Apply: Links to job description and job application are below. You will also upload a cover letter and résumé, and complete a supplemental questionnaire and pre-employment testing. Pre-employment testing consists of four tests: basic skills test, customer service, Word 2016, and computer and Internet knowledge test (about 60 minutes for all four).
CHILDREN’S SERVICES COORDINATOR – FULL-TIME – DOYLESTOWN DISTRICT CENTER
The Bucks County Free Library is looking for a creative and enthusiastic professional to serve as the Children’s Services Coordinator for our seven branches.
In this role you will plan, coordinate, and implement county wide children’s services initiatives and projects ensuring that programs and activities are consistent in quality, quantity, and format across the county. You will continuously review and evaluate programs and services for children, teens and families. The ideal candidate will also provide guidance, coaching, mentoring, and performance feedback to children’s services staff, which includes visiting the branch libraries regularly to assess children’s services operations and activities.
This role serves as a children’s librarian at the Doylestown District Center Library as scheduled. Additionally, serves as manager on duty at the Doylestown Library as scheduled, assisting the Library Manager with general operations as needed.
This is an FSLA exempt position.
MINIMUM EDUCATION AND EXPERIENCE:
- Requires a Master’s degree in Library Science.
- Five years of progressively responsible public library experience, including one year of direct staff supervision.
- Must have current driver’s license, insurance, and own transportation or ability to travel among many library sites.
- Applicant must provide on date of hire the following three required clearances: PA State Police Criminal Record Check; PA Child Abuse History Clearance; and FBI fingerprint-based background check.
Schedule: Variable schedule, including evenings and Saturdays, occasional Sundays, and schedule changes as needed.
Starting Salary: $59,276 – $61,626 DOQ
Benefits: Medical and dental for self with premium copay. Vacation, sick, and personal leave and eleven paid holidays. 403b plan with a 5% match after one year enrollment. Life insurance, health advocate and employee assistance program. (Benefits subject to change at any time.)
Apply By: Open until filled with applications reviewed on a rolling basis.
To Apply: Links are below for the job description and the job application, which includes a video interview and pre-employment testing.
Overview
Application
Once you begin the application, you won’t be able to save it.
Make sure you have complete information about your prior employment and education. This includes dates, names, addresses, and other contact information. You’ll be asked to verify that you can perform the essential duties of the job, so it’s important to review the job description before you start.
All positions require that you upload a letter of interest as part of the application. You can use any standard word processing software or file format, such as .doc, .docx, and .pdf. Your letter of interest should summarize why the job appeals to you and provide highlights of your qualifications and experience.
For many positions, a resume is optional. A resume may not substitute for the job application.
After you’ve successfully submitted the application, you’ll receive an e-mail confirming that the library has received it.
Pre-Employment Testing
Depending on the job, you’ll be required to take between two and five tests, including customer service, computer and cognitive skills, and office software productivity tests.
Testing takes about forty minutes to just over an hour. No preparation is required.
A link to testing is included at the end of the job application. You can proceed to testing immediately after filling out the application. If you decide to wait, you can use a link to testing that’s included in the e-mail from the library verifying that your application was successfully submitted. You are not required to retake any tests that you have taken on a prior application. Contact libraryjobs@test.buckslib.org for instructions on how to proceed.
Interviews
The library interviews job candidates on a rolling basis as applications are received. You may be contacted up to six weeks after the application deadline. Because of high volume, the library contacts only the most qualified candidates.
If you require special accommodations or have any questions, please e-mail libraryjobs@test.buckslib.org for instructions on how to proceed.
Other Openings – District Member Libraries
Administrative Assistant (full-time) – Margaret R. Grundy Memorial Library
Community Services Manager (full-time) – Margaret R. Grundy Memorial Library