Download & Streaming Support If you are having trouble using cloudLibrary, Hoopla, OverDrive, or Flipster, please use this form. Our Download & Streaming FAQ page may also be able to help answer your questions. Name* First Last Email* Enter Email Confirm Email Library Card Number* Device Type*ComputerKindle FireKindle PaperwhiteSmartphone (e.g. iPhone)Tablet (e.g. iPad)OtherBrowser*ChromeSafariMicrosoft EdgeFirefoxOtherNot ApplicableOperating System*AndroidiOSLinuxMac OS 10,13 (High Sierra)Mac OS 10.12 (Sierra)Mac OS 10.11 (El Capitan) or lowerMac OS – unknown versionWindows 10Windows 8Windows 7Windows VistaWindows XPWindows- unknown versionOtherDownload/Streaming Service*cloudLibraryHooplaFlipsterOtherTitles of item(s)FormateBookeAudiobookMusiceMagazineOtherExact text of any error messagesDescribe the problem*NameThis field is for validation purposes and should be left unchanged.